How do I run a backup on my computer? 

You can quick and easily install the backups on to your computers following the steps below to install the client on Mac or Windows devices. 

Installing Continuous Client for Windows

Installing Continuous Client for Mac


How do I pick what to backup?

So long as your device is connected you can configure what you are backing up simply by following the step in the FAQ below:

Folder Selection


Can I schedule when my backups run? 

You are able to schedule your back to run at anytime that is convenient for you following the steps described in the FAQ below:

Disable Backup During Selected Hours 


How many Versions can I keep of my files? 

You have the capability of keeping 2-64 versions of a file and this can be configured following the steps in the FAQ below:

Device Settings


Can I change when I get an alert for when my system goes inactive?

You can set it up that a system will become inactive after 1-30 days of no activity at which point an alert would be generated and this can be configured following the steps in the FAQ below:

Device Settings


Can I give my computer a new name in the dashboard?

Sometimes it hard to track what system is which when managing multiple systems in the dashboard with the nickname function you can make it easy to identify and this can be configured following the steps in the FAQ below:

Device Settings


Can I share my data? 

You have the ability to share any data you have backed up in the cloud and this can be configured following the steps in the FAQ below:

Sharing Data


Can I get any data from my computer even if it's not selected for back up? 

If your device is connected to the cloud you can use this live link feature to grab any data from your system following the steps

Live Link


How do I recover my data from the cloud?

Anywhere you can connect to the mydata portal you  can restore your data to any system following the steps in the FAQ below: 

Restoring Data


How can I clean up excess data from the cloud that I no longer need backed up?

If there is data that exists in the cloud but no longer on your computer you can use our Clean Up Mode to clean up the data from the cloud following the steps in the FAQ below:

Cleanup Mode


Can I delete data from the cloud if I no longer need it backed up?

If there is any data you no longer want to store in the data you can remove that data in the cloud all you need to do is follow the steps in the FAQ below:

Delete Folder/File From Cloud


Can I remove an old system from the cloud if I no longer need to store that data?

Any system you have stored in the cloud that has become inactive and is no longer communicating with the cloud can be removed simply by following the steps in the FAQ below:

Delete/Archive inactive system


Can I keep a system in the cloud that is no longer backing up?

Any system you have stored in the cloud that has become inactive and is no longer communicating with the cloud can be archived simply by following the steps in the FAQ below:

Delete/Archive inactive system