Cleanup mode will allow you to easily delete orphaned files.
Cleanup is automatically ran once a week.
First you will log into the mydata portal
From the dashboard follow the steps below:
1)Scroll down to Backup Summary
2)Click Manage next to the system you wish to add/remove file/folders. (Note: System must have status Connected)
3)Follow steps for Single System below moving forward.
1)Scroll down to the My File section.
2)Click Cleanup Mode
3)Expand the drives to see which have orphaned folder(s)/file(s)
4)Click next to each orphaned folder(s)/file(s) you want to cleanup from the cloud.
5)In the My Downloads/My Shares window a Cleanup Orphaned Files window will appear with the folder(s)/File(s) you have selected.
6)Click continue once all the orphaned data you want to remove is selected.
7)Click Delete to remove the orphaned files from the cloud.(Note: this will put the informationed to removed into a queue to be removed please allow sometime for the removal of the orphan data to happen)