1. Launch command prompt - run command prompt as an administrator

2.Navigate to the following directory:

cd C:\users\<username>\appdata\local\pcclient

3.Run the following command:

svcmgr.exe -i -n"Online Backup Service" -e"startup"

4. Open Services

5. Navigate to the service Online Backup Service

Change the service startup user to the selected user Note: do not leave as system and do not start at this time.

Go to properties for the service and use the username account of the user you are logged in as for the install.

5. remove data deposit box shortcut from the startup folder for the user.

(C:\Users\<user name>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup) -remove our backup shortcut from here

6.Open Task Manager and kill startup.exe then backup.exe - stop in that order

7. start the service