1. Launch command prompt as an administrator.

  2. Navigate to the following directory: cd C:\users\<username>\appdata\local\pcclient

  3. Run the following command:

    svcmgr.exe -i -n"Online Backup Service" -e"startup"

  4. Open Services.

  5. Navigate to the service Online Backup Service.

  6. Change the service startup user to the selected user.

    Note: Do not leave it as System User, and do not start the backup yet.

  7. Go to Properties for the service. Use the username of the account you are logged in as for the install.

  8. Remove the Data Deposit Box shortcut from the startup folder.

    (C:\Users\\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup) -remove our backup shortcut from here

  9. Open Task Manager and kill startup.exe then backup.exe - stop in that order

  10. Start the service.